Insights & Skills

Most of us just want to live and work in peace and harmony. Yet everyone finds themselves from time to time dealing with serious differences, and/or 'difficult people'. Or they feel stuck in their current positions/situations, and they don't know how to get past them.  

Not too many of us know how to effectively move through uncomfortable, difficult situations with others (and/or get unstuck) without hurting relationships. 

As an ADR (Alternative Dispute Resolution)  professional, I am convinced that with insights and skills, most people can get unstuck and move on collaboratively. 

I've been there. Stuck in situations without a clue how to move on. In conflict with others and blaming myself (and them). 

And, I learned valuable lessons, privately and professionally. I continually educate myself. I observe my clients - from all walks of life - closely. How do they move on?  What do I say as their trainer/coach that makes them change their perspective and with that, change their words/actions? And with that results? What do they say to each other that gets them unstuck, and start seeing options and opportunities? How do they (re)gain influence on the course of their lives, relationships, and careers?

I bundled all the lessons and experiences into a Leadership Communication Skills/ Conflict Resolution Skills training.

It is wonderful to observe the following: When my clients gain insights, and they learn to self-regulate, speak up and listen actively, their resistance disappears, perspectives start to change and opportunities and possibilities become visible and obtainable. My clients finish the training with more clarity, equipped to form stronger and healthier relationship. They've got communication skills in their back pockets which they can use in everyday life. 

The insights and skills truly work.  

They are easy to learn and practice, and effective for every individual and team.  

PREVIOUS EXPERIENCE

As an attorney in the Netherlands, I have litigated for companies and individuals for almost a decade. Whether my clients won or lost, their needs weren't always met after the legal procedure had ended. Court procedures can be long, inefficient, and costly.  I realized alternative dispute resolution can be the answer to what the court system cannot provide.

Since then I have been making a difference as a certified mediator and facilitator in the Philadelphia PA market for close to a decade.  Coming face to face with the most aggressive of scenarios, I guided my clients to a place of resolution through mediation and facilitation/coaching.  Once parties are willing to talk and listen, they're ready to resolve their own issues. Nothing is more empowering and rewarding than that.

As a Leadership Communication Skills Trainer, I  have delivered many trainings and taught at least 1,000 professionals insights and skills. I provide research-based strategies for various groups of professionals. All participants so far have left the training empowered, and inspired about their gained knowledge and skills. 

SUCCESS RATES

ADR processes have over 80% success rate.* And what's even better: training yourself and your team members in the insights and skills I provide, will prevent the need for an ADR process. Saving resources and rendering an equipped, effective, productive, and joyful team. That's 100% success.

*https://www.justice.gov/archives/olp/alternative-dispute-resolution-department-justice