SERVICES

• Small group/ team training provides learning and practicing (appr. 6-12 participants) effective communication, conflict management, and influence strategies.

• 93% of employees work with others whose bad behavior damages morale, quality, and productivity.* With the right skills, conflict is an opportunity for growth rather than destruction.

• Customized trainings empower teams with an enhanced understanding of their own and others' behaviors, and the skills to approach, manage, and solve interpersonal difficulties effectively.

• Participants leave the training with actionable skills and a fun learning experience.

*http://www.norskstyrebase.no/uploads/9/4/6/7/9467257/004_corporate-untouchables.pdf

• The coach practices communication skills such as active listening, thought-provoking questions, reflecting, and reframing to help the leader create clarity, and - when appropriate - actionable steps to tackle current issues.

• Talking through challenges in a confidential setting with a non-judgmental coach can have an instant cathartic effect. 

• As a former litigation attorney, mediator, and court facilitator, the coach has a unique ability to practice perspective taking, akcnowledging the perceived difficulties, and helping the leader get to a place of options and opportunities.

• Multi-party facilitation helps to build consensus and resolve complex conflicts.

• A neutral facilitator leads and guides groups of stakeholders towards greater mutual understanding and agreement.

• All perspectives are heard and respected, and worked with  to develop creative solutions that meet everyone's needs.

• Multi-party facilitation is an effective way to resolve complex conflicts and rebuild strong, lasting relationships.

• Mediation: A structured, interactive process that aims to resolve conflict and reach mutually satisfying agreements.

• An impartial third party facilitates communication and negotiation between disputing parties.

• Mediation sessions typically take 3-5 sessions, and result in a deeper understanding of each other's needs and a mutually satisfying agreement.